Specialists in Fire Safety Management

Security Statement

EFFECTIVE DATE: JUNE 30, 2005

updated: APRIL 21, 2011

Soleran, Inc. takes the privacy and security of eFireTrack customers seriously.
This online Security Statement will explain how your information is hosted and
protected.

If at any point you have questions or concerns about security, please contact
Soleran LLC using one of the following methods. Please include your name,
telephone number, e-mail address, and mailing address so that we can communicate
with you directly.

  • Call us toll free at (866)765-4276
  • E-mail us at privacy@eFireTrack.com
  • Write us at the following address:

    Soleran Inc.
    7400 West 132nd Street
    Suite 140
    Overland Park, Kansas 66213
    USA
     

HOW IS YOUR INFORMATION HOSTED?

Soleran hosts eFireTrack data on dedicated servers in state-of-the-art hosting
facilities across the Midwest of the United States. Uptime is 99.99 percent
through redundant power sources and uninterruptible power supplies, climate
control, fire suppression, computerized facility management, managed operating
systems, managed databases, capacity planning, sophisticated security systems,
storage disk arrays and backup, and tape backup with offsite rotation.

Throughout the normal use of eFireTrack, you should expect to enter customer
contact information and customer histories related to your own business
activities. This information is not collected by Soleran.

HOW IS YOUR INFORMATION PROTECTED?

All your data is hosted in servers that reside behind Managed Firewalls, which
means your data is protected from outside incursion. All your data is encrypted
using 1024-bit encryption and Secure Socket Layer (SSL) technology, which means
that your data cannot be read by competitors or hackers. Intrusion Detection
Systems, continual security monitoring, and regular security assessments are
used to double-check our security precautions.

HOW CAN I TELL MY ACCOUNT PAGES ARE SECURE?

Whenever your access your account, your data is secured through data encryption.
You can identify the use of encryption by the "https://" that begins the page
address in your browser address bar, and by the padlock icon at the corner of
the browser window.

IS YOUR INFORMATION KEPT PRIVATE?

Soleran is dedicated to keeping all your eFireTrack information private. Full
details are available in the eFireTrack Privacy
Statement
.