Specialists in Fire Safety Management

Privacy Statement

EFFECTIVE DATE: JUNE 30, 2005

Soleran, Inc. takes the privacy and security of eFireTrack customers seriously.
This online Privacy Statement will explain what information is collected, how
that information may be used, and who has access to it.

If at any point you have questions or concerns about your privacy, please
contact Soleran Inc using one of the following methods. Please include your
name, telephone number, e-mail address, and mailing address so that we can
communicate with you directly.

  • Call us toll free at (866)765-4276
  • E-mail us at privacy@eFireTrack.com
  • Write us at the following address:

    Soleran Inc
    7400 West 132nd Street
    Suite 140
    Overland Park, Kansas 66213
    USA
     

WHAT PERSONAL INFORMATION DOES SOLERAN COLLECT?

Soleran collects only the information necessary for billing and user
identification. This information will include some or all of the following: your
name, address, telephone number, e-mail address, and debit or credit account
number to be used only for payment.

Throughout the normal use of eFireTrack, you should expect to enter customer
contact information and customer histories related to your own business
activities. This information is not collected by Soleran.

HOW WILL YOUR INFORMATION BE USED?

Soleran will only use your eFireTrack account information for user
identification, billing, vital system update announcements, and to update you
with special offers that you have opted to receive.

Soleran will never use or monitor the customer contact information and customer
histories that you enter into eFireTrack, except as required by law. All backup
files that contain that information are contained within a secure data center
and can only be accessed via your account.

WHAT THIRD PARTIES WILL HAVE ACCESS TO YOUR INFORMATION?

Soleran recognizes that your information should be shared with as few third
parties as possible. Therefore, Soleran will never sell your information to
third party marketers. Furthermore, third party technology partners will only be
provided with the minimum information they require to perform an essential
eFireTrack function, such as processing your monthly payment.

HOW CAN YOU SAY "NO" TO MARKETING INFORMATION?

Soleran does not want to bother you. It is our responsibility to deliver any
critical system update messages to you, but you have the choice to opt-in or
opt-out of other eFireTrack electronic mailings, updates, or offers at any time.

HOW CAN YOU CONTROL YOUR INFORMATION?

Soleran recognizes that you should have the final say about the information
stored within eFireTrack. You may change your financial, identification, and
contact information stored in eFireTrack at any time. You may export, change,
and delete customer history information from eFireTrack anytime, from any
location across the globe that is not restricted by US Trade Law (for more
information, see the Terms of Use).
All information is accessible from within your account via the Web from any
modern Web browser.

HOW CAN YOU KEEP YOUR INFORMATION SECURE?

Soleran manages the technology necessary to keep your data secure, so you don’t
have to. View our Security
Statement
 for more information.